A few weeks ago, I wrote a post comparing
my housekeeping job at a classy inn to what writers tend to go through, and if
you haven’t read that one yet, you should. Or else.
Currently, I’m in the middle of packing, and
I’m switching gears as I prepare to move to another state, so I’ve finished up
with that job (don’t worry, I wasn’t fired—this was the plan all along). But,
since I really enjoyed working at the inn and I know that I’ll miss it, I
wanted to write a second comparison post. You’re welcome.
Treat
Your Housekeepers/Writers Well. (This idea was actually suggested by one
of my fellow housekeepers, so I can’t take credit for it.) Housekeepers work
hard to make sure that the rooms you stay in are clean and presentable. They
have to run back and forth, swapping stained sheets for unstained sheets and
stained towels for unstained towels, all the while cursing the easily-marred whiteness
of the linens and the terrycloth. They get down on their hands and knees to
clean the toilets and the mop boards and the scuff marks on the walls from
careless luggage handling. They go into trashed rooms and turn them into
livable environments (even when they’d rather just call a Hazmat team and get
it over with).
Writers, too, work hard. We spend hours
and hours pounding out our first drafts, and even more hours turning those into
something vaguely readable. We chop words and kill darlings and torture our
characters, and we drink copious amounts of caffeinated liquid in a desperate
attempt to remain sane. We endure the embarrassment and the disappointment and
all the other negative emotions that come with receiving critiques from beta readers.
And very many of us do this, not for money, but because we want to.
Without housekeepers, you wouldn’t have
clean hotel rooms, and without writers, you wouldn’t have books. So treat your
housekeepers and your writers well, and they won’t plan your death. True story.
Judgements.
Both housekeepers and writers must deal with the opinions of others, whether
good or bad. We like it when people recognize our hard work and tell us how
much they appreciate what we do, but there will be times where we must endure
harsh, often unwarranted criticism. Guests might complain about nitpicky
details that are beyond our control. Irritated customers might call us lazy and
misconstrue our actions, even when we’re working our bums off and following
policy (I’m speaking from experience here).
Likewise, writers will have fans, however
many, but they will also have not-fans. Sometimes those not-fans will have
legitimate reasons, and sometimes they will share those reasons nicely and
rationally, but often it seems that people find fault because they want to find
fault. And they won’t necessarily by polite when they point out those faults.
Readers will question a writer’s motives and make judgments about that
writer’s character. They will misinterpret stories and react far too strongly
for the situation, and they will give less weight than they should to the
author’s intentions.
Unfortunately, that’s all part of the job.
At least the bad experiences make the good ones seem so much better, and at
least we can use the negative feedback as a chance to learn and improve.
Advice. In
a similar vein, people will offer advice, whether solicited or unsolicited. And
no one seems shy about sharing their opinions.
Often people will tell my boss what they
feel she could do differently—that she should add such and such a feature to
her rooms or her lawn or whatever. Some of this advice might be helpful, but
for the most part it’s better to just smile and nod and ignore all the fiscally
irresponsible feedback. People tend to be far too eager to run other people’s
businesses, anyway.
Likewise, with writers, we face all sorts
of input. If we have shared our work in any way, shape, or form, people will
tell us what they think. And they will also tell us what they think we could be
doing better, even if we have not asked for their opinions. They will offer us
story ideas and character ideas and whatnot. They will inform us the ways in
which both our writing and our style can improve. Again, some of this input can
be valuable, but authors have to throw out most suggestions in favor of sanity.
All in all, it’s a matter of personal
discretion, and hotel owners/housekeepers/writers must find their own style and
stick with it, even if it means ignoring much of the unsolicited but generally
well-meaning advice. Once you put yourself in their shoes, you’ll understand
what it’s like.
Interaction.
Last, but not least, both housekeepers and writers face customer reviews. Some
people seem eager to point out all the good qualities of our work—others seem
far more eager to find the faults (whether real or imagined). While we can
benefit from facing up to the ratings and the reviews, at times we also need to
distance ourselves. To the customer, our services are a product to be
evaluated, and that’s fine. But to us, our services are a matter of pride and
joy, and it can be difficult to watch people tear us down for all the world to
see. Likewise, it can be similarly hard to process good feedback (yes, we are
rather interesting creatures, are we not?). In the end, it boils down to a
matter of personality—do we benefit from the ratings and the write-ups, or do
we benefit from walking away and avoiding the outside voices. Does the input
help, or does it drown out our own inner peace or creative muse? No two
housekeepers are alike, and no two writers are alike, and what works for one
won’t necessarily work for another.
Well, that’s it, my little coffee beans. I
probably won’t come up with any other housekeeper/writer comparisons now that
I’m moving on to another job. But I’d love to know if you have any work/writing
parallels of your own.